DELIVERING KNOCK YOUR SOCKS OFF SERVICE, FIFTH EDITION
Superior service leads to higher profits and faster growth. In this guide, learn how to WOW your valued customers, effectively handle the difficult ones, troubleshoot with confidence, and much more. This edition features new chapters on social media and responding positively to negative feedback.
Item #: 1915363
Published at $19.99 Your Price $2.95 (Save $17.04)