FRONT OF THE HOUSE: Restaurant Manners, Misbehaviors and Secrets
Pulls back the curtain to reveal all that goes into an evening out, from staff training and systems to the right way to graciously treat fussy diners, boorish over-imbibers, guests who steal tableware and the inevitable Amateur Expert aka wannabe sommelier. The customer is always right Benjamin notes--until they're wrong.
Publisher: Burgess Lea Press
Item #: 3807371