THE GOLD STANDARD: Giving Your Customers What They Didn't Know They Wanted
A unique blueprint for creating a renowned customer service culture that only can tailor to their own needs, whether you're a shopkeeper, corporate marketing director, or budding event planner. You will learn how to formulate your own vision, mission statements, and guiding principles, and then effectively communicate them to your team, and more.
Item #: 198814X
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