GETTING TO SORRY: The Art of Apology at Work and at Home
The authors explain why a good apology is hard to find but doesn't have to be. They explore why corporations, celebrities, and governments seldom apologize well; how to teach children to apologize; how gender and race affect both apologies and forgiveness; and most of all, why good apologies are essential, powerful, and restorative.
Format: Paperbound
Pages: 356
Publisher: Gallery
ISBN: 9781982163501
Item #: 940533X
Published at $19.99
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