Privacy Statement for HamiltonBook.com LLC
Effective Date: March 6, 2023
Hamiltonbook.com, LLC and Edward R. Hamilton Bookseller Company are committed to respecting their customers' choices regarding data privacy. The following discloses the information gathering and dissemination practices for both our online Hamilton Book website (https://www.hamiltonbook.com) and the offline print catalogs of Edward R. Hamilton Bookseller Company (collectively referred to as 'the Companies').
147 Route 7 South
Falls Village, CT 06031
Notice of Collection
1. What is the information that we collect?
The Companies collect information from and about you to fulfill orders, provide a better user experience on our website, make improvements to our business, and for the purposes of marketing. The following table describes the categories of information the Companies collect, the use of said data, and the categories of third parties to whom the data may have been sold or disclosed for marketing purposes.
|Information Type||Purpose||Disclose/disclosed||Sell and/or Shared|
|Name, Shipping Address||Fulfilling your order, sending catalogs and communications||We disclose this information to agents (Including our credit card processor and the USPS)||We may share your data with third parties who may send you other mailings. If you wish to opt out, please use our Personal Information Request page|
|Email Address||Sending order information, sending commercial emails. You can unsubscribe by clicking the “unsubscribe” link in any commercial email.||We disclose this information to our email service provider, and with advertisers for our own marketing.||We do not share or sell this information for the purposes of a third party. However, we may share this information with third parties for our own marketing, analytics, and customer service.|
|Transaction Information||Fulfilling your order, fraud prevention, business and marketing analysis.||N/A||We may share information with third-party marketing and analytics services.|
|Demographic Information||We may obtain information from publicly available sources, or purchase it from data analytics vendors, to better understand our customers.||N/A||N/A|
|Credit Card||We ask for credit card information, including billing address, to process your order.||We disclose the necessary information to our credit card processor.||N/A|
|Information you send us via the “Contact Us” form, email, or letter.||Customer service||N/A||We may share this information with third parties in order to improve the quality of our services|
|Internet Activity collected via Cookies and other technology||Hamiltonbook.com LLC utilizes cookies to operate, improve, and maintain the website. Information gathered can include behavior on the website, IP address, and device type.||N/A||N/A|
Please note that when legally required by a legitimate United States law enforcement agency, we will comply with any and all information requests made by said law enforcement agency.
2. How is my information used?
The information we receive allows us to tailor our product offer and improve your shopping experience, making shopping easier and more enjoyable. It also enables us to process your purchases, confirm your orders, customize the content and layout of our pages, notify you about updates to our websites and products, and provide you with marketing information.
The information you supply to us is added to our customer database. You may receive periodic mailings from us about new products and services, discounts, special promotions or upcoming events. If you do not want to receive such mailings from us, please contact us by mailing the address provided above, filling out a website Contact Form, or e-mailing us (email@example.com). Please specify "Do Not Mail " with your mailing name and address.
Our website uses Google Analytics to analyze visits and to help us improve our site and improve the effectiveness of our marketing efforts. To learn more about Google Analytics and your choices, please visit: https://policies.google.com/technologies/partner-sites
We may share contact information with our business partners. We will not share your email address or any personal financial information with third parties for their direct marketing use. We may disclose your personal information when necessary to comply with any applicable law, regulation, legal process or governmental request or to protect against harm to the rights, property or safety of The Companies, our customers, or the public as required or permitted by law. If you do not wish to have your information shared with third parties, please use the Personal Information Request page, or contact us by mailing the address provided above, filling out a website Contact Form, or e-mailing us (firstname.lastname@example.org). Please specify "Do Not Rent Address to Third Party", along with your name and address.
Residents of California, Colorado, Connecticut, Utah, and Virginia have additional privacy rights, described below.
We periodically email our customer list about new products and services, price cuts, best-selling titles, or special promotions. If you do not wish to receive such emails in the future, simply click the "unsubscribe" link on any promotional email you receive from us, or click the link below.
How will my credit card number be used?
Your credit card number and expiration date are used to process transactions and issue refunds for online orders.
For your security and ours, we do not store credit card information on our online server.
Privacy of Minors
Our Website is not for children under 16 years of age. We do not knowingly collect personal information from children under 16. No one under age 16 may provide any personal information on the Website. If you are under 16, do not use or provide any information on this Website. If we learn we have collected or received personal information from a child under 16, we will delete that information.
Cookies and similar technologies
Like many websites, we use tracking technologies such as cookies and tags to improve and personalize your browsing experience, to better understand visitors' experience of our website, and to implement and measure the effectiveness of our marketing efforts.
Information collected from visitors from outside the United States
If you are visiting Hamiltonbook.com from outside the United States and provide us with personal information, please note that your personal information will be transferred, stored and processed within the United States. Additionally, Hamiltonbook.com may transfer your personal information to other countries, for example because a server or third-party service provider is located there. The data protection and privacy laws of other countries, including the United States, may not afford you the same level of protection as those in your own country.
Privacy Rights and Choices for Residents of California, Connecticut, Colorado, Utah and Virginia
Residents of California, Connecticut, Colorado, Utah and Virginia have specific privacy rights under state law. The section below describes these rights and how residents of these states can exercise them.
Right to Know
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and verify your request, we will disclose to you:
The categories of personal information we collected about you.
The categories of sources from which the personal information is collected.
The specific pieces of personal information we collected about you.
Our business or commercial purpose for collecting or selling any personal information.
The purposes for which the categories of personal information we collected will be used.
The categories of third parties with whom we share personal information.
If we sold or disclosed your personal information for a business purpose and, if so, any categories of personal information that were sold or disclosed, and the categories of any third parties to whom personal information was sold or disclosed.
Right to Delete
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and verify your request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service providers to:
Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our agreement with you.
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
Debug products to identify and repair errors that impair existing intended functionality.
Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
Comply with the California Electronic Communications Privacy Act.
Enable internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
Comply with a legal obligation.
Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
Right of Correct
You have the right to request that we correct inaccuracies in any of your personal information that we collected from you and retained, taking into account the nature of the personal data and the purposes of processing your data. If you have created an online account, you may edit your personal information at any time.
Right to Limit the Processing of Sensitive Personal Information
California law provides a right to limit the processing of Sensitive Personal Information. We do not collect sensitive personal information (such as social security numbers, racial or ethnic origin, or religious or philosophical beliefs), except that we may collect payment card information solely for the purpose of completing a purchase transaction at your request.
Right to Opt-out of the sale or sharing of Personal Data
You have the right to opt-out of the sale of your personal data to third parties for third-party marketing uses. To opt out of the sale or sharing of personal data, please use our Personal Information Request page.
Right to Opt-out of the sharing of Personal Data or the Processing of Personal Data for targeted marketing
You have the right to opt out of the processing or sharing of your personal information with third parties for the cross-context behavioral advertising. You can submit a request to opt-out of the sharing of your data on our Personal Information Request page.
Only you or a person that you authorize to act on your behalf may make a consumer request related to your personal information. However, you may also make a consumer request on behalf of your minor child.
Unfortunately, we cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm your identity. Making a consumer request does not require you to create an account with us. We will only use personal information provided in a consumer request to verify the requestor's identity or authority to make the request.
We endeavor to respond to a verifiable consumer request within 45 days of receipt. If we require more time, we will inform you of the reason and extension time period (up to 90 days). We will deliver our response by mail or electronically, at your option. The response we provide will also explain any reasons we cannot comply with a request, if applicable.
If you wish to opt-out of the sale or sharing of personal information, please use our Personal Information Request page. If exercised, the decision to opt-out will be valid for 12 months, at which time we may request that you authorize the sale of personal information again.
We will never discriminate against you for exercising any of your privacy rights under state law. Unless permitted by law, we will not:
- Deny you goods or services.
- Charge you different prices or rates for goods or services, including through discounts or other benefits, or imposing penalties.
- Provide you a different level or quality of goods or services.
- Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
Right to Appeal
If we deny a consumer data request made under this section, or fail to act on the request within a reasonable period of time, you have a right to appeal the denial or failure to act. You may initiate an appeal by contacting us via email at email@example.com, or by filling out a Contact Form on our website.
How do we make updates to this notice?